Unfortunately we are forced to make this communication to alert all our customers and safeguard the professionalism that has always distinguished us.
At the end of 2019 we communicated that we had become aware of unfortunate behavior on the part of subjects who, improperly pretending to be technicians authorized by us to intervene, tried, and sometimes managed, to carry out repairs or replacements.
Well, the episodes continue to repeat themselves, despite the judicial steps to protect our integrity have been taken.
We therefore reiterate that each technician authorized by us is equipped with specific identification marks (badge, clothing and / or vehicles with the Tosi / Star brand imprinted), which make their formal investiture immediately perceptible. We therefore invite you to be wary of anyone who does not have one or does not exhibit such distinctive signs upon simple request.
In addition, each payment must be requested exclusively in favor of Tosi snc, and never of others.
Regarding any doubts that have arisen, I invite you to contact us without delay at our telephone numbers (0587617514) or to contact our reference agent at the mobile phone number you already have.
We welcome this opportunity to offer you our best regards and wish you good work.
The administrator of Tosi Snc
[Text supplied with automatic translator]